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Terms of Service

Last updated: September 15, 2026

1. Who You Are Contracting With

Vowesta is a trade name of RentalTide Inc. Two affiliated companies operate the Platform together and are referred to in these Terms as "Vowesta," "we," "us," or "our":

  • RentalTide Inc., a corporation incorporated in Canada, with its principal place of business in Ontario, Canada.
  • RentalTide Inc., a corporation incorporated in the State of Delaware, United States.

If you reside in the United States, your agreement is with RentalTide Inc. (Delaware). If you reside anywhere else, your agreement is with RentalTide Inc. (Canada). Both companies may enforce these Terms, and each is responsible for the services it provides to you.

These Terms govern vowesta.com, api.vowesta.com, wedding websites hosted on vowesta.com subdomains or custom domains connected through Vowesta, the Kept photo features offered inside Vowesta, our connected-app (MCP) interface, and any related apps or services (together, the "Platform"). The standalone Kept mobile app at kept.film has its own terms.

2. Agreement to Terms

By creating an account, visiting a wedding website hosted on the Platform, submitting an RSVP, uploading a photo, making a payment, or otherwise using the Platform, you agree to these Terms and to our Privacy Policy and Cookie Policy. If you do not agree, do not use the Platform.

These Terms apply to two kinds of users. "Couples" (or "Account Holders") create accounts and plan a wedding. "Guests" visit a wedding website, RSVP, send a gift, buy a raffle ticket, or add photos. Some sections apply only to one group and say so.

3. Eligibility

You must be at least 18 years old, or the age of majority where you live if that is higher, to create an account or make a payment. By creating an account you confirm that you meet this requirement and can enter a binding contract. Guests under 18 may view a wedding website and RSVP with the permission of a parent or guardian, but may not make payments.

You may not use the Platform if you are located in, or are a resident of, a country or region subject to comprehensive sanctions by Canada, the United States, the European Union, or the United Kingdom, or if you are on a sanctions or denied-party list.

4. Accounts and Sign-In

Vowesta does not use passwords. You sign in with a one-time passcode sent to your email address or mobile phone, or with a passkey registered on your device. You are responsible for keeping control of the email address, phone number, and devices linked to your account, and for all activity that happens under it. Tell us immediately at security@vowesta.com if you believe your account has been accessed without permission.

If you choose SMS sign-in, you consent to receive authentication text messages at the number you provide. Message and data rates may apply. These are transactional messages needed to operate your account and are not marketing.

Account Holders may invite planners, coordinators, or partners to their wedding as team members. You are responsible for the people you invite and for removing access when it is no longer needed.

5. Free Services

Vowesta's core features are free: wedding websites on a vowesta.com subdomain, guest list and RSVP management, seating charts, event schedules, invitations, gift registry, raffle tools, photo sharing, and AI planning tools. We do not show advertising and we do not sell your data. We may add, change, limit, suspend, or retire features at any time. We will give reasonable notice before retiring a feature that Account Holders rely on for an upcoming wedding.

6. Fees and Paid Options

The following involve money changing hands:

  • Guest transactions. When a Guest sends a cash gift, contributes to a registry fund, or buys a raffle ticket, a 2.5% Vowesta platform fee plus standard card processing fees are deducted from the amount before it is paid out to the Couple. Guests are not charged anything on top of the amount they choose to give. The Couple sees the gross amount, the fees, and the net payout in their dashboard.
  • Custom domains. Couples may register a custom domain through Vowesta for the annual price shown at checkout. See Section 9.
  • Kept photo capacity. A Kept film includes a free guest allowance. Couples may buy additional guest capacity or add-ons at the prices shown at checkout.

Prices are shown in the currency selected for your wedding, or the currency shown at checkout, and may include applicable taxes where we are required to collect them. Discount codes apply only as described when issued and may be withdrawn if misused. Except as stated in these Terms or required by law, fees are non-refundable once a service has been delivered.

7. Guest Payments and Payouts to Couples

Payments are processed by Stripe. By paying or receiving money through the Platform you also agree to the Stripe Services Agreement and Stripe's privacy policy. Card details are entered directly into Stripe's secure elements and never touch our servers.

Our role. When a Guest pays through a wedding website, Vowesta collects the money on behalf of the Couple as their limited payment collection agent. The Guest's obligation to the Couple is satisfied when Stripe confirms the payment. We are not a bank, money transmitter, or escrow service, we do not pay interest on funds held, and we are not a party to the gift between Guest and Couple.

Payouts. Net funds are paid to the Couple by bank transfer (EFT, ACH or SWIFT wire) on a periodic run, typically every two weeks, after we verify the Account Holder's identity and bank details. The bank's transfer fee is deducted from the payout at cost, with no markup, and the amount is shown in your dashboard with each transfer. We may require identification documents, tax information, or proof of the wedding before releasing funds. Timing depends on the bank and country involved. We may delay, hold, or reverse a payout where we reasonably suspect fraud, a payment is disputed or refunded, a card issuer requires it, or the law requires it.

Refunds and chargebacks. Gifts and raffle tickets are generally final. Refunds are at the Couple's discretion, except where required by law or where a payment was made by mistake or without authorization. Amounts refunded or charged back, and any related fees, are deducted from the Couple's balance or future payouts, and the Couple agrees to repay any shortfall. Kept purchases and domain registrations are refunded only where required by consumer law or where we fail to deliver.

Currency. Guests may be charged in a different currency than their card's currency and their bank may apply conversion fees. Payouts are made in the currency of the Couple's bank account where supported, and conversion rates are set by Stripe or the bank at the time of the transfer.

Taxes. Couples are responsible for any tax owing on gifts, registry funds, or raffle proceeds they receive, and for any reporting required in their country. We may provide transaction records and may report to tax authorities where the law requires.

Limits. We may set per-transaction, per-guest, or per-wedding limits and may refuse or reverse any payment that appears fraudulent or unlawful.

8. Raffles, Stag and Doe, and Fundraising

Vowesta provides software for selling tickets, tracking entries, and drawing winners. Raffles, lotteries, and games of chance are regulated in most countries and often require a licence or are restricted to charities. Examples include provincial gaming authorities in Canada (such as the AGCO in Ontario), state lottery and gambling laws in the United States, the Gambling Commission in Great Britain, and equivalent bodies elsewhere.

The Couple is the sole operator of any raffle they run. Before enabling raffle features you must confirm that a raffle is legal where you and your Guests are located, obtain any licence or permit required, follow the rules attached to it, and honour the prizes advertised. Vowesta is not the promoter, operator, or sponsor of your raffle, does not review its legality, and gives no advice on gaming law. We may disable raffle features for any wedding, country, or region at our discretion, including where we believe a raffle is unlawful.

9. Wedding Websites and Domains

Free wedding websites are hosted at {your-slug}.vowesta.com. Subdomains are allocated on a first-come basis, must not infringe anyone's rights or impersonate anyone, and remain our property. We may reclaim a subdomain that has been inactive for 12 months after the wedding date, that violates these Terms, or that we need for operational reasons, after notifying you where practical.

Custom domains. If you register a domain through Vowesta, the domain is registered in your name through Amazon Registrar (or its partner registrar) and is subject to the registrar's agreement and ICANN policies, including the ICANN Registrants' Benefits and Responsibilities. Your contact details are provided to the registrar as required by ICANN, with privacy protection enabled where the registry allows it. Registrations renew automatically each year at the then-current price using your saved payment method, and we send a reminder before each renewal. Email us at legal@vowesta.com to turn off renewal before the renewal date. If a renewal payment fails, the domain may expire and become unavailable, and a redemption fee may apply to recover it. Domain fees are non-refundable once the registry has processed the registration. You may transfer a domain to another registrar after the 60-day lock ICANN requires.

You may also connect a domain you already own. You are responsible for that domain's registration and DNS settings.

10. Your Content

You keep ownership of everything you upload or create on the Platform: photos, text, wedding details, guest lists, and website designs ("Content"). Guests keep ownership of photos they add through Kept or the photo gallery.

To run the Platform we need permission to handle your Content. You grant Vowesta a worldwide, non-exclusive, royalty-free licence to host, store, copy, resize, transmit, display, and distribute your Content solely to provide, secure, and improve the Platform and to publish your wedding website to the people you share it with. Guest photos added to a wedding are also licensed to the Couple for personal, non-commercial use. This licence ends when you delete the Content or your account, except for copies in backups for a short period and Content others have already downloaded or shared.

We will not use your photos or wedding details in our marketing without your separate written permission.

You are responsible for your Content. You confirm that:

  • You have the rights, and any consents from people pictured, needed to upload and share it.
  • It is not illegal, defamatory, hateful, sexually explicit, harassing, or infringing.
  • It does not contain malware or attempt to collect other users' data.

We may remove or restrict Content that we believe violates these Terms or the law, and we may suspend the associated account. If you believe Content on the Platform infringes your copyright or other rights, email legal@vowesta.com with the URL, a description of the work, your contact details, and a statement made in good faith that the use is unauthorized. We respond to valid notices under the Canadian Copyright Act notice-and-notice regime, the US Digital Millennium Copyright Act, and comparable laws.

11. Kept Photos

Kept lets Guests take a limited number of photos on their own devices that are revealed to the Couple after the event. Guests who take photos agree that their photos are shared with the Couple, who may share them with other Guests of that wedding. Guests may ask us or the Couple to remove a photo. Couples are responsible for how they use Guest photos after download and for respecting Guests' wishes about sharing them.

12. AI Features

Vowesta's planning assistant and design tools are powered by models from Anthropic. AI output can be wrong, incomplete, or inappropriate for your situation. It is provided "as is" for inspiration and drafting, and is not legal, financial, tax, medical, or other professional advice. Review everything before you publish or rely on it. You are responsible for the AI output you choose to use.

Information you type into AI features, together with relevant wedding context, is sent to Anthropic to generate a response. Under our commercial agreement Anthropic does not use this data to train its models. Do not enter payment card numbers, government identifiers, or health information into AI features. We may set usage limits to keep the feature available to everyone.

13. Guest Data: Your Responsibilities as a Couple

When you add Guests to your wedding or collect their names, contact details, addresses, meal choices, RSVPs, or photos, you decide why and how that information is used. Under privacy laws you are the "controller" (or equivalent) of that information and Vowesta processes it on your instructions as your "processor" or "service provider." You agree to:

  • Only add people you know personally and who would reasonably expect to hear about your wedding.
  • Use Guest information only for planning and hosting your wedding.
  • Send invitations, reminders, and updates only to people who have a personal relationship with you, and honour unsubscribe requests. Anti-spam laws such as Canada's CASL, the US CAN-SPAM and TCPA, and the EU and UK ePrivacy rules can apply even to personal events.
  • Answer Guests' requests to see, correct, or delete their information, and tell us if you need help.
  • Keep your account secure so Guest data stays private.

Our Privacy Policy describes how we handle Guest data on your behalf, and Section 14 of that policy forms our data processing terms with you. A signed data processing agreement is available on request for Couples subject to the GDPR or UK GDPR.

14. Connected Apps

You may connect third-party AI assistants or other apps to your Vowesta account through our MCP interface using OAuth. A connected app can read and, if you allow it, change your wedding data within the permissions you grant. You are responsible for the apps you connect and can revoke access at any time by disconnecting Vowesta inside that app or by emailing us. We are not responsible for what a third-party app does with your data.

15. Acceptable Use

You agree not to:

  • Break any law, or use the Platform for a wedding or event that does not exist
  • Use gift, registry, or raffle features to launder money, evade taxes, or process payments unrelated to a wedding or event
  • Run a raffle or lottery where it is unlawful or without a required licence
  • Avoid or reduce our fees by routing payments outside the Platform after collecting details through it
  • Upload other people's personal information without a lawful basis to do so
  • Send spam or unsolicited messages, or add strangers to a guest list
  • Access or attempt to access accounts, data, or systems that are not yours
  • Probe, scan, overload, or interfere with the Platform or its security
  • Scrape, crawl, or harvest data, or use automated tools other than through our documented API and MCP interface
  • Impersonate any person or organization, or misrepresent your relationship to the Couple
  • Reverse engineer, copy, or resell the Platform

16. Intellectual Property and Feedback

The Vowesta and Kept names, logos, designs, software, templates, and documentation are owned by RentalTide Inc. or its licensors and are protected by copyright, trademark, and other laws. You may use website templates only as part of a wedding website hosted on the Platform. If you send us suggestions or feedback, you agree we may use them without any obligation to you.

17. Third-Party Services

The Platform relies on services from other companies, including Amazon Web Services for hosting, Stripe for payments, Twilio for SMS, Anthropic for AI, Mapbox for address lookup, Google for analytics and web fonts, and Amazon Registrar for domains. Their terms apply to their services. Wedding websites may link to retailers or other external sites that we do not control and are not responsible for.

18. Disclaimer of Warranties

The Platform is provided "as is" and "as available." To the fullest extent permitted by law, we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. We do not promise that the Platform will be uninterrupted, error-free, or secure, that Content will not be lost, that any raffle is lawful, or that AI output is accurate. Weddings matter, so please keep your own copies of important information such as guest lists and photos.

19. Limitation of Liability

To the fullest extent permitted by law, Vowesta and its directors, employees, affiliates, and suppliers are not liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, lost data, lost gifts or raffle proceeds, or damage to reputation, arising from your use of the Platform, even if we were told it was possible.

Our total liability to you for all claims relating to the Platform is limited to the greater of (a) the fees you paid to Vowesta in the 12 months before the claim arose and (b) US$100 or its equivalent in your currency.

These limits do not apply to liability that cannot be limited by law, including liability for death or personal injury caused by negligence, fraud, gross negligence or wilful misconduct, or your statutory rights as a consumer under the laws of your country. See Section 22.

20. Indemnity

If you are an Account Holder, you agree to defend and indemnify Vowesta against claims, losses, and reasonable legal costs arising from your Content, your raffle or fundraising activities, your handling of Guest data, your messages to Guests, or your breach of these Terms or the law. This does not apply to consumers where local law prohibits such a clause.

21. Suspension, Termination, and Deletion

You may delete your account at any time from your account settings. Deletion is immediate and permanent: your wedding, website, guest list, photos, Kept films, and connected-app authorizations are removed from our live systems right away and cannot be recovered. We keep transaction records for as long as tax and financial laws require. Any unpaid balance owed to you is paid out after verification, less any refunds or chargebacks.

We may suspend or terminate your access, remove Content, or withhold payouts if you breach these Terms, if we are required to by law or a payment provider, or if your use creates risk for us or other users. Where reasonable, we will notify you and give you a chance to fix the problem first. If we terminate without cause, we will give you a reasonable opportunity to retrieve your data. Sections that by their nature should survive termination, including payments, content licences already exercised, disclaimers, limitations, indemnity, and dispute resolution, continue to apply.

22. Consumer Rights by Region

Nothing in these Terms takes away rights you have as a consumer that cannot be waived under the law where you live. In particular:

  • Canada. Provincial consumer protection legislation, including the Ontario Consumer Protection Act and the Quebec Consumer Protection Act, applies where you are a consumer. If you reside in Quebec, Section 23 does not require you to arbitrate or waive class actions, and you may bring claims in Quebec courts.
  • United States. Some states do not allow limits on implied warranties or certain damages. In those states the limits above apply only as far as the law allows.
  • European Union, EEA, and United Kingdom. You benefit from mandatory consumer protection law in your country of residence and may bring proceedings in its courts. The limits in Section 19 do not affect our liability for intentional or grossly negligent breach, or for breach of essential contractual obligations, where local law prohibits this.
  • Australia. Our services come with guarantees that cannot be excluded under the Australian Consumer Law. Where permitted, our liability for breach of a guarantee is limited to resupplying the service or paying the cost of resupply.
  • New Zealand. Nothing in these Terms limits your rights under the Consumer Guarantees Act 1993 where you acquire the Platform for personal use.
  • Other countries. If a mandatory consumer law in your country conflicts with these Terms, that law prevails to the extent of the conflict.

23. Governing Law and Disputes

Talk to us first. Most problems can be solved quickly. Email legal@vowesta.com and we will try to resolve your concern within 30 days before either of us starts formal proceedings.

If you reside in the United States. These Terms are governed by the laws of the State of Delaware and the US Federal Arbitration Act, without regard to conflict of law rules. Except for small claims and claims for injunctive relief over intellectual property or unauthorized access, any dispute will be resolved by binding individual arbitration administered by the American Arbitration Association under its Consumer Arbitration Rules. The arbitration will be conducted by video or telephone, or in the county where you live. Claims may be brought only in an individual capacity and not as a plaintiff or class member in any class, collective, or representative proceeding. You may opt out of this arbitration clause by emailing legal@vowesta.com within 30 days of first accepting these Terms. If arbitration does not apply, the state and federal courts located in Delaware have exclusive jurisdiction.

If you reside anywhere else. These Terms are governed by the laws of the Province of Ontario and the federal laws of Canada applicable there, without regard to conflict of law rules, and the courts of Ontario have non-exclusive jurisdiction. If you are a consumer, you also keep the right to bring proceedings in the courts of your country of residence, and mandatory consumer law of that country applies as described in Section 22.

The United Nations Convention on Contracts for the International Sale of Goods does not apply.

24. Changes to These Terms

We may update these Terms as the Platform and the law change. For material changes we will give at least 30 days' notice by email or a notice in the Platform before the new Terms take effect, unless a shorter period is needed for legal or security reasons. If you do not agree with a change you may delete your account before it takes effect. Continued use after the effective date means you accept the new Terms. The "Last updated" date shows the current version.

25. General

  • Entire agreement. These Terms, the Privacy Policy, the Cookie Policy, and any prices or terms shown at checkout form the whole agreement between you and Vowesta about the Platform.
  • Severability. If any part of these Terms is found unenforceable, the rest remains in effect.
  • Waiver. If we do not enforce a provision, we may still enforce it later.
  • Assignment. You may not transfer your rights under these Terms. We may transfer ours to an affiliate or a successor to our business, and will notify you if we do.
  • Force majeure. Neither of us is liable for delays or failures caused by events outside our reasonable control, such as outages at our providers, natural disasters, or government action.
  • Language. These Terms are written in English. Translations may be provided for convenience. Where the law of your country requires a contract in your language, that version prevails to the extent required. Les parties conviennent que la présente entente est rédigée en anglais, sauf lorsque la loi exige autrement.
  • Notices. We may notify you by email at the address on your account or through the Platform. You may notify us at the address below.

26. Contact

  • Email: legal@vowesta.com
  • RentalTide Inc. (Canada), doing business as Vowesta, Ontario, Canada
  • RentalTide Inc. (Delaware), doing business as Vowesta, Delaware, United States